Collaboration and Coaching

Easily communicate anytime, anywhere, on any device

With more global, mobile and remote work force, today’s teams need flexibility to collaborate effectively regardless of the time of day. Bigtincan Hub, with its mobile-first design, delivers the needed flexibility that sales, marketing and service teams need to easily communicate and access content in the Hub – anytime, anywhere, using whatever device they prefer.

The level of collaboration on a team directly impacts not only individual productivity, but also the overall outcome of a task or project. When staff can easily find and share relevant information with their colleagues, it elevates the performance of the entire team and drives more positive outcomes. Conversely, when teams work in silos, or when finding and sharing key documents or other content with other team members is difficult, both individual productivity and team performance suffers.

Sales collaboration with Intelligent Automation

Bigtincan Hub Collaboration features are designed to ensure that it is easy to find, share and communicate content

Bigtincan Hub Collaboration facilitates the type of teamwork and ongoing communications required to perform meetings, create proposals, and complete deals on budget – and with results that meet or exceed expectations.

Other innovative features include social learning and gamification.These capabilities provide users with visibility into how their colleagues operate, enabling comparisons of skills, approaches, actions and outcomes. This team-wide intelligence can form the basis of contests and competitions that spur better results.

Another key aspect of productivity is coaching, which enables senior team members to share their knowledge with less experienced teammates to help them develop their skills. To facilitate this key function, Bigtincan Hub includes video coaching capabilities, a crucial tool for managers who need to accelerate and ensure success in developing their teams. Using the Coaching feature, managers can enable field users to create recordings of their performance, such as running through a sales presentation or servicing a solution. They can then share that content for peer or manager review. Coaching modules can be created that are tailored for specific individuals and customized for their specific needs. Included in the functionality are key coaching and peer review tools, such as live video and full-screen recording.

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